Dr. Andrew Zang is the owner of Zang Physical Therapy, a new model concierge therapy practice seeking to deliver Unmatched Personalized Attention for all his patients.
Here he discusses his approach to Physical Therapy and shares one of his favorite patient success stories. Read on:
Tell us about your practice. What sets you apart from other practitioners in your area?
I began this practice to be able to treat patients the way I feel they should and most patients desire but is very difficult in the healthcare world we live in today. What patients will experience at Zang Physical Therapy is 1:1 treatment without distractions and no hand-offs to support staff to direct treatment. Patients will also be treated by Harrisburg’s only FAAOMPT (a doctor’s fellowship training for physical therapists); this designation is only achieved by 1 to 2 percent of physical therapists. Dr. Rodeghero et al JOSPT 2015 put forth results showing increased patient outcomes in fewer visits when patients were treated by a FAAOMPT.
The therapy experience will become a partnership where I work for the patient to assist them achieving their functional goals, returning them to the activities they were unable to complete due to pain. Patients will not waste time doing exercises they can do on their own. We will maximize our time together to work on items the patient cannot do on their own including hands-on treatments as well as patient education.
Often times patients will only need to be seen one or maybe two times per week at most vs. two to three times per week in a traditional model. The best part is, most patients are able to come learn how to feel better, function better and live with less pain without the hassle of waiting for a doctors appointment first. Also, our goal is to help you avoid injections, medications, or being told you need surgery.
We’d like to talk about a patient success story you’re especially proud of. Tell us about the patient. How did they learn about your practice?
One of the best patient stories I have to share is about a mother to three kids who, after giving birth to her third child, had to be placed into a medically induced coma for four weeks due to contracting a respiratory infection that nearly killed her. When she came to see me, she was weak and severely deconditioned using a walker for mobility (she was 33 at the time). She was unable to assist in caring for her newest child and struggled to perform simple daily tasks like dressing herself. Over the course of several months working together two times per week, she was able to then care completely for all her children including running around to numerous events that her two older children participated in.
This is nowhere near the typical patient I treat. Most of what I treat are the chronic neck, back, knee, and shoulder pain patients who have sought care from numerous providers elsewhere but were no better and looking for a solution to their problem. Many just want to improve their quality of life and that is what I seek to provide for the patients I treat. Helping patients return to a higher level of function with less pain is the ultimate goal.
What advice would you give PT/Chiro students today? For instance looking back at your own career is there anything you would do differently?
For future or current PT students: seek out a mentor who can facilitate your growth as a therapist. Guidance throughout the process is vital to your progression in this profession. Learning does not stop when you finish PT school. Continued thirst for knowledge helps to set oneself apart from the rest.
Please talk about any ways you are trying to impact the community you’re a part of:
When not treating patients, I am involved with teaching at the entry and post-professional levels. I am on staff for South College in Knoxville, Tenn. as part of their entry level program. I also am an active member of the Evidence in Motion (EIM) team, which provided blended learning (online and onsite) for working professionals seeking to further their professional development in various domains. In any free time I have left, I routinely offer free injury screens and put on at least one seminar per month on health/wellness/injury prevention topics. With whatever time is left I enjoy my time with my wife and daughter.